Returns

STOCK CLEARANCE SALE NO-RETURN POLICY

(This no-return policy takes effect from 13-01-2023)

Due to our current stock clearance sale, all sales are final and we will not be able to accept returns. Please note that this sale is being held to clear much-needed space in our stock room and we are not making any profit on the items being sold. We apologize for any inconvenience this may cause and thank you for your understanding.

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If you wish to return your purchase, you can reach out to our customer service at contact@bruler.eu with your order number and reason for return and we will provide the further steps.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returning products is at your own expense and risk. Especially with more expensive products, it is strongly recommended to send the package by registered mail.

NON RETURNABLE ITEMS

- Gift cards 
- Downloadable software products 
- Some health and personal care items
- Items that contain any kind of personalization
- Sale Items bought during the Stock Clearance Sale 

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If the return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@bruler.eu.